Vision with experience

Welcome to Amba

Alan Miles

Bringing people, objectives, strategy and technology together.

In various contexts it has been stated, "Evolve or die!". Responsiveness to change starts with understanding your business as well as any external factors affecting it. What sets your business apart from others, and how can that be improved? My part in answering that challenge is in business process modelling - providing deep understanding of the business, what makes it unique, and how improvements can be made without compromise.  Further opportunities for improvement may come through the automation and integration of selected operations.

I am very comfortable in bridging the gap between IT and business professionals, and in that role enjoy being a mediator, translator, and facilitator.  For the last 3 years I was the IT Manager for Kiistone Business Infrastructure Limited, and was responsible for the support of 350 users in 21 locations around New Zealand.  I have been the systems administrator for the 52 servers that provide services to those users in a Hyper-V Private Cloud hosted desktop environment, and in that role developed new services to improve systems functionality.

I have well over 30 years of experience across quite diverse areas of computer technology, have been a Microsoft Partner since the 1990s, and have kept right up to date with all the latest in technologies available to businesses.  I have the ability to understand management issues, and to communicate ideas in non-technical terms.  I prefer to develop a close relationship with my customers - to be a trusted ally and have the satisfaction of seeing what I do make a real difference for the better.

Throughout my career to date, there have been two solid themes ... Automation and Integration.

Innovation is required in every aspect of business today, so that you stand out from the rest, for product and service quality and design.  Work with me to get a clearer understanding of your business processes and identify possible areas for improvement.

  Improve the quality of products and services delivered to customers.
  Improve profitability.
  Improve satisfaction – your own, your staff, and your customers.

If you need someone who can get their head around how technology can enhance your business, then I’m your man.  If it is important to you to get something done, I will work to find the most effective and economic way to make it happen.

Contact Me- I make no charge for my first consultation, and there is no obligation to take the contact any further.  Talk to me - you will not regret it!

I offer expert services in:

  Business process mapping, process improvement, integration and automation.  Ask me about it!
  Business requirements analysis and systems architecture.
  Establishing or upgrading essential business services (e-mail, web, applications, terminal services).
  ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) implementation.
  Implementation of supply chain, manufacturing and inventory management methods.
  Web design and hosting services, especially if you want to self-host.
  Expert developer with Pick®, D and UniVerse® relational databases.
  Application of “Agile” frameworks, for systems development.

I enjoy solving business challenges and applying the appropriate technologies.  I am a good listener, an analytical thinker, an effective communicator, and can be diplomatic when I need to be.  These attributes mean that I can formulate solutions to problems and guide a project to success.

I get great satisfaction from helping a project succeed and work hard to ensure that this happens.  I love what I do and know that what I have to offer is valuable in today’s ever-changing business environment.

For virtually all my career to date I have been a shareholder, director and employee of businesses I have established.  So although I am a “technician” first and foremost, I have a much broader perspective and the experience to recognise the real needs of business.  Also, most of the background details I have provided are in the context of working my businesses with many client companies at the same time.           

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